top of page


NRG Flow B.V.  respects the privacy of all users of the website. To be able to create a community and make it easier for people to connect and reconnect, we ask you to provide personal information. We carefully process the data and will ensure to keep them safe. This Privacy Policy states what we do with your information and with what purpose. We will never sell your data to third parties. If you have any questions about our Privacy Policy, feel free to contact us via

This Privacy Policy may change from time to time as new developments arise. The most current policy can be found on and is in accordance with the EU’s GDPR. 

This privacy policy was last updated on March 7th, 2021. 

Who is responsible for the processing of my personal data? 

NRG Flow B.V.  (""), located at Groenendijk 2 A, 4926 RG Lage Zwaluwe, is responsible for the processing of data as described in this privacy policy. 

When does this Privacy Policy apply? 

This Privacy Policy applies to all personal data processed by and to data from anyone who ever has (had) contact with, such as our visitors and business contacts. 

What is personal data? 

Personal data is all data that is traceable to you as an individual. Just think of your name, telephone number, address, email address and payment details. But also data such as your IP address and other information unique to you, such as your order history or surfing habits. 

From whom do we process personal data and how do we get this data? 

We process the personal data from anyone who has had direct or indirect contact with, such as members of the platform.

We get the data directly from you, when you visit our website, create an account and fill in some data or when you are directly contacting us via e-mail or the contact form. 

What data do we process, why and for how long are these kept? 

If you register on the platform, we ask you for certain information in order to be as transparent as possible to make it easier for people to connect and reconnect on the platform. 

Data in your account 

In your personal account we store the following information: your name and email address​

Data about your contact with NRG Flow 

You can contact us via email, contact form or send a message via social media. We can keep the notes about the contact as long as you are an active user with us. 

Data to prevent fraud 

Nobody likes security incidents and/or fraud. To prevent this we use personal data (including IP addresses and search, surfing habits) to prevent unauthorized access and to investigate, prevent and counter fraud. 

With whom is your information shared? ​​

Google Analytics 

We use Google Analytics to monitor and analyze our website and to keep track of how visitors are using our website.​

How are we handling information from children? 

Our services are not for children. The use of by users under 18 years of age is permitted only with the permission of a parent or guardian. 

What rights can you exercise with respect to your data? 

Right to information 

You have the right to receive an explanation of how we deal with your personal data and what rights you have in that context. In this Privacy Policy, we therefore explained extensively what data we collect from you and how we deal with your data. 

Right to inspect
You have the right to ask us about the information we hold about you via We strive to process requests within 10 days. 

Right to correct 

You have the right to correct your personal data it is incorrect. Please contact


Right to object to 

You have the right to object to the processing of your data if you do not agree with the way we process your personal data. This right applies to the information we use for direct communication. So you can ask us to stop using your data for personalised messages. 

Right to be forgotten/request for account delete 

You have the right to request the deletion of your data. When you submit a request to delete your account, we will remove your personal data except the information we are obliged to keep on the basis of the law. You can send any requests to

Right to complain 

You have the right to file a complaint about the way we handle your data. We prefer to solve the complaint with you directly. Please contact us via If we are not able to solve it together, you have the right to file your complaint to the authority personal data. 


Analytical cookies

We analyse cookies to research the use of our website. We receive statistics from third parties that show us how often we are being visited. We use this data to optimise our website. The following data is being collected and saved for a period of two years:

·       Your anonymised IP-address;

·       The type of browser you are using, the resolution of your screen, your language
preferences and the type of machine you are using;

·       Which website you visited before you visited our website;

·       When and for how long you are visiting our website;

·       If you are using our online store.

Google Analytics

We use Google Analytics Cookies to evaluate our website. The personal data will be anonymised so that it is not possible to see who the actual data belongs to. Also, we turned off "sharing information", we are not using other services of Google in combination with the Google Analytics Cookies and we have a processor agreement with Google.


If you have any questions, please feel free to contact us.

bottom of page